SUPERVISORY LEADERSHIP

SUPERVISORY LEADERSHIP

Hotel Harris Tebet, Jakarta | 19 s.d 21 Oktober 2010 | 08.00 – 16.00 | Rp 5.000.000,-

OBJECTIVES

Objectives of the Programme

• To provider supervisors with the necessary knowledge, skills and behaviours to increase their current roles.
• To equip supervisors with the managerial skills necessaru for them to adapt to changing demands in the future.
• To improve succession planning by providing a structured development program which will enable supervisors to fulfil their potential within the company.

WORKSHOP SYLLABUSS

Day 1

1.    SUPERVISORY LEADERSHIP FUNDAMENTAL
•    Supervising in Turbulent Time
•    Goal Setting & Achivement
•    Managing for Results
•    Leading for Results

2.    EFFECTIVE SUPERVISORY COMMUNICATION
•    Communication Process
•    Understanding Others
•    Building a Communication Skills
•    Communication in an Electronic Era

3.    WORKSHOP

4.    MANAGING DIFFERENCES AND RESOLVING CONFLICT.
•    Type of Conflict & Disagreement
•    Resolving Conflicts Successfully
•    Complaints and Grievances in Supervision
•    Resolving Grievances and Complaints

Day 2

5.    MOVING THROUGH CHANGE
•    Change Fundamental
•    Management of Change
•    Change Management in Practice

6.    DEVELOPING PEOPLE
•    Motivating for Better Results
•    Coaching
•    Counseling
•    Mentoring

7.    WORKSHOP 2

8.    MAKING EFFECTIVE DECISIONS.
•    Identify the Real Problem
•    Define the Decision
•    Generate & Evaluate the Alternative Potensial Solutions
•    Decide & Implement

Day 3

9.    BUILDING & LEADING HIGH PERFORMANCE TEAMS
•    Build a High Performance Team
•    Lead Productive Team Meetings
•    Manage Conflicts & Build Briliant Team Decisions
•    Evaluate Team Performance

10.     DELEGATING FOR MAXIMUM RESULTS
•    Delegation Fundamental
•    Delegation Key Success Factors
•    Delegation Skills

11.     WORKSHOP 3

12.     EFFECTIVE MEETINGS
•    Meeting Fundamental
•    Managing an Effective Meeting
•    Leading an Effective Meeting

INSTRUCTOR

F A Gunawan PhD.CIM.ARM.Dipl.SM

DATE & VENUE

Date            : 19 s.d 21 Oktober 2010
Time           : 08.00 – 16.00
Venue        : Harris Tebet Hotel – Jakarta

TUITION FEE

• Rp 5.000.000,- (Five Million Rupiahs).
• The fee included
  • Fee Instructor,
  • Module,
  • Training Kit,
  • 2X Coffee break,
  • Lunch
  • and Certificate.