QUALITY IMPROVEMENT TECHNIQUE

QUALITY IMPROVEMENT TECHNIQUE

Kuala Lumpur/ Singapore | July 15 – 16, 2019 | IDR 8.500.000
Bangkok/ Hongkong | July 15 – 16, 2019 | IDR 9.000.000
Kuala Lumpur/ Singapore | July 22 – 23, 2019 | IDR 8.500.000
Bangkok/ Hongkong | July 22 – 23, 2019 | IDR 9.000.000
Kuala Lumpur/ Singapore | July 29 – 31, 2019 | IDR 8.500.000

Jadwal Training 2019 Selanjutnya …

QUALITY IMPROVEMENT TECHNIQUE TRAINING DECRIPTION

Consumer claim about product quality and corporate claim about cost production are always in a position to trade off. Sacrificing quality often backfire for manufacturers which can be top the product. Consumers are “king” for producers who must be satisfied and prioritized, so its important to control the quality so there is a mutualism symbiosis between the interests of both sides. This training will be discussed about the applicable quality management tools, so that participants will be able to apply these tools in work floor.

QUALITY IMPROVEMENT TECHNIQUE TRAINING OBJECTIVE

1. Participants understand the concept of quality improvement
2. Participant will be able to using quality improvement tools

QUALITY IMPROVEMENT TECHNIQUE TRAINING OUTLINE

1. The concept of quality in manufacturing and service industries
   1. Quality dimensions in manufacture
      • Performance
      • Feature
      • Reliability
      • Confermance
      • Durability
      • Serviceability
      • Aesthetic
      • Perception
   2. Quality Dimensions in service area
      • Communication
      • Credibility
      • Security
      • Knowing the costumer
      • Reliability
      • Tangibles
      • Responsiveness
      • Competence
      • Acess
      • Courtesy
2. Quality costs
   1. The old paradigm versus new paradigm
      • The cost to create a quality productThe cost of prevention (prevention cost)
      • Cost assessment (appraisal cost)
   2. The cost to be incurred due to defective products
      • Internal failure costs (internal failure cost)
      • External failure costs (external failure cost)
   3. Cost of quality versus quality value
3. Quality Improvement Technique
   1. Pareto diagram
   2. Matrix Analysis
   3. Grier Diagram
   4. Time series
   5. Cause – and effect diagram
   6. Check sheet
   7. Histogram
   8. Process capability
   9. Control chart
   10. Scatter diagram
   11. Run chart
   12. Process flow chart

WHO SHOULD ATTEND

Engineering, Quality Control, Maintenance, Production and others department who related with the Quality improvemet. 

Training Time & Venue

• Ibis Styles Hotel Kuala Lumpur, Malaysia
• Ibis Hotel, Singapore
• Novotel Hotel Bangkok
• Rosedale on The Park Hotel, Hongkong
• July 15 – 16, 2019
• July 22 – 23, 2019
• July 29 – 30, 2019
• August 05 – 06, 2019
• August 13 – 14, 2019
• August 19 – 20, 2019
• August 26 – 27, 2019
• September 02 – 03, 2019
• September 09 – 10, 2019
• September 16 – 17, 2019
• September 23 – 24, 2019
• 30 September – 01 October ,2019
• October 07 – 08, 2019
• October 14 – 15, 2019
• October 21 – 22, 2019
• October 28 – 29 ,2019
• November 04 – 05 ,2019
• November 11 – 12, 2019
• November 18 – 19, 2019
• November 25 – 26, 2019
• December 02 – 03, 2019
• December 09 – 10, 2019
• December 16 – 17, 2019
• December 23 – 24 ,2019
• December 30 – 31, 2019

QUALITY IMPROVEMENT TECHNIQUE TRAINING INVESTMENT DAN FACILITIES

• Kuala Lumpur & Singapore: IDR 8.500.000 min 3 person, IDR 7.000.000 min 4 person, IDR 6.000.000 min 5 person
• Bangkok: IDR 9.000.000 min 3 person, IDR 7.500.000 min 4 person, IDR 6.500.000 min 5 person.
• Hongkong : IDR 9.000.000 min 5 person, IDR 7.500.000 min 6 person , IDR 6.500.000 min 7 person
• Facility : Certificate, Training kits, USB, Lunch, Coffe Break, Souvenir

QUALITY IMPROVEMENT TECHNIQUE TRAINING INSTRUCTOR

Drs. Imam Djati Widodo,Msc   & Team – Trainer and expert Quality

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