The Effective Facilitator: Maximizing Involvement and Results

The Effective Facilitator: Maximizing Involvement and Results

Become a meeting facilitator who brings out the best in individual and team performance!

Melia Purosani Hotel, Yogyakarta | June 3-5, 2009 | Rp. 4.800.000,-

The meeting facilitator is catalyst, coach, coordinator and more. Like a conductor, the meeting facilitator must bring out the best in individual players and orchestrate successful group efforts.

The role of meeting facilitator demands exceptional interpersonal skills, keen observation, insight and tact. Mastering the techniques of meeting facilitation gives you the ability to direct meetings that reduce frustration and produce results.

How You Will Benefit

• Make life easier and all meetings more productive

• Set up meetings for success

• Spark and enhance critical synergy and creative energy

• Focus on the key facilitation skills of observation, diagnosis and intervention

• Build consensus, handle conflict and keep meetings on track

• Gain knowledge and skills you can apply to all group and meeting situations

• Keep content, process and structure on track to produce positive outcomes

What You Will Cover

• The effective meeting facilitator defined

• The facilitator’s most basic information

• Self-knowledge of the meeting facilitator

• Facilitator skills: how the facilitator facilitates

• State of group development

• Levels of group dynamics

• The meeting facilitator’s toolbox

• Enhancements, advancements and reentry

Who Should Attend

This program is a basic course for managers who must facilitate results in meetings, group work or project teams…managers who have groups under their direction, as well as managers who work as internal consultants.

Extended Training Description

Learning Objectives

• Define the Role of Facilitator and Differentiate It from Leader and Manager

• Recognize the Critical Success Factors for Effective Meetings

• Assess Self-Knowledge to Better Understand and Involve Others in Productive Outcomes

• Apply the Critical Components in Creating an Effective Environment for Group Work

• Conduct Meetings in a More Efficient Manner to Produce Desired Results through Management of Content, Process, and Structure Techniques

• Utilize the Key Facilitation Skills of Observation, Diagnosis, and Intervention

• Apply Consensus-Building Techniques Effectively

• Utilize Dynamics Analysis to Observe Forces That Are Out of Your Control and to Create Interventions to Amend Them

• Recognize the States of Group Development That Apply to All Groups and Meeting Situations

• Diagnose Detrimental Conflict Situations and Design Interventions to Minimize Negative Impact

• Demonstrate the Key Facilitation Skills of Observation, Diagnosis, and Intervention

• Demonstrate Listening Skills Targeted at Getting Others to Talk

• Demonstrate Effective Confrontation Techniques to Deal with Disruptive Individuals

• Develop Back-on-the-Job Meeting and Possible Intervention Implementation Plans

Facilitation Defined

• Identify Course Terminology and Course Goals

• Differentiate between Facilitate, Facilitation, and Facilitator

• Use a Technique to Gather and Organize Data from Various Individuals into a Cohesive Group or Team Product

• Document Your Expectations of the Course

The Role of the Facilitator

• Identify a Concrete Example of the Facilitator’s Role

• Differentiate between the Roles of Leader, Manager, and Facilitator, as Well as See the Roles as a Continuum of Possible Behaviors

• Define the Designated Facilitator Concept

Facilitation Skills

• Recognize and Apply the Key Facilitation Skills of Observation, Assessment, Diagnosis, and Intervention

• Distinguish between Interpersonal Interventions and Process Interventions

• Use a Dynamics Analysis Tool to Observe Forces That Are Out of Your Control, and Plan Interventions to Amend Them

Setting the State for Success

• Identify the Critical Success Factors for More Productive Group Meetings

• Recognize and Apply the Necessary Components to Create an Effective Environment for Group and Work

• Distinguish between the Five Stages of Team Development

Understanding Yourself

• Determine Your Own Style and Preferences

• Assess the Impact of Your Style on Key Areas of Facilitation

• Describe How Behavior Styles Can Affect Group Function

• Develop Strategies to Leverage Your Style and Preferences to Help Maximize Involvement and Results

Essential Communication Skills for Effective Facilitation

• Listen So Others Will Talk

• Talk So Others Will Listen

• Confront in an Effective Manner

• Practice Win/Win Conflict Resolution and Gain Consensus

Maximizing the Involvement and Results from Your
Facilitation Efforts

• Assess Meetings Back at Work and Plan Possible Interventions

• Identify the Follow-up Work That Effective Facilitators Perform

• Use the Elements Analysis and Apply It to Your Facilitation Situations

• Plan Meetings for Maximum Involvement and Results through Management of Content, Process, and Structure