Training Manajemen

Tag: Customer Service

CUSTOMER SERVICE EXCELLENCE – Almost Running
By November 9, 2017 0 Comments Read More →

CUSTOMER SERVICE EXCELLENCE – Almost Running

CUSTOMER SERVICE EXCELLENCE Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta | 20 – 21 November 2017 | Rp. 4.250.000,- ALMOST RUNNING Hotel Ibis/ Dreamtel Hotel/ Favehotel, Jakarta | 13 – 14 Desember 2017 | Rp. 4.250.000,-     OVERVIEW TRAINING CUSTOMER SERVICE EXCELLENCE Salah satu kunci sukses dari keberhasilan dalam meningkatkan penjualan adalah dengan berinteraksi dan menjalin hubungan baik dengan customer, […]

Practical Service Excellence – PASTI JALAN
By February 13, 2015 0 Comments Read More →

Practical Service Excellence – PASTI JALAN

Practical Service Excellence Batam | 07 – 08 October 2013  | Rp 4.950.000 – PASTI JALAN Bandung | 07 – 08 October 2013  | Rp. 4.675.000 Yogyakarta | 07 – 08 October 2013  | Rp 6.050.000 Bali | 11 – 12 November 2013  | Rp 6.600.000 Surabaya  | 11 – 12  November 2013  | Rp 4.675.000 Batam | 02 – 03 Desember  2013  | Rp […]

Improving Quality of Interaction & Handling Customer Complaint
By April 15, 2014 0 Comments Read More →

Improving Quality of Interaction & Handling Customer Complaint

Improving Quality of Interaction & Handling Customer Complaint Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | 19 – 20 Juni 2014 |  Rp. 4.125.000 Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | 15 – 16 Juli 2014 | Rp. 4.125.000 Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | 09 – 10 October 2014 |  Rp. 4.125.000 Aryaduta Hotel Semanggi / Swiss-Belhotel, Jakarta | 18 – […]

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE – Pasti Jalan
By July 5, 2013 0 Comments Read More →

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE – Pasti Jalan

PROFESSIONAL CUSTOMER SERVICE EXCELLENCE Hotel Ibis, Yogyakarta | 15 – 17 Juli 2013 | Rp 5.500.000,- per peserta Hotel Ibis, Yogyakarta | 22 – 24 Juli 2013 | Rp 5.500.000,- per peserta Hotel Ibis, Yogyakarta | 29 – 31 Juli 2013 | Rp 5.500.000,- per peserta Hotel Ibis, Yogyakarta | 12 – 14 Agustus 2013 […]

Practical Service Excellence
By May 13, 2013 0 Comments Read More →

Practical Service Excellence

Practical Service Excellence Five Star Hotels*, Jakarta | 12  – 13 Desember 2013 | Rp. 6.000.000,-     Menenuhi apa yang diperlukan customer dan cara memberikan pelayanan yang disertai dengan sikap dan perilaku melayani dengan baik dan benar merupakan esensi dari organisasi bisnis agar dapat bertahan dan terus berkembang. Untuk itu maka pelatihan dan pengembangan sikap dan perilaku […]

PROFESIONAL CUSTOMER SERVICE EXELLENT : PRAKTEK DAN IMPLEMENTASINYA – Pasti Jalan
By February 5, 2013 0 Comments Read More →

PROFESIONAL CUSTOMER SERVICE EXELLENT : PRAKTEK DAN IMPLEMENTASINYA – Pasti Jalan

PROFESIONAL CUSTOMER SERVICE EXELLENT : PRAKTEK DAN IMPLEMENTASINYA Bali / Batam | 11 – 12 Februari 2013 | Rp. 7.850.000 Per Peserta –  Yogyakarta| 11 – 12 Februari 2013 | Rp. 4.000.000 Per Peserta Bandung / Jakarta / Surabaya | 11 – 12 Februari 2013  | Rp. 6.500.000 Per Peserta Bali / Batam | 18 – 19 Februari 2013 | Rp. […]

Customer Focus Selling Skills – PASTI JALAN
By January 31, 2013 0 Comments Read More →

Customer Focus Selling Skills – PASTI JALAN

Customer Focus Selling Skills Five Star Hotels*, Jakarta  | February 7 – 8, 2013 | Rp. 6.000.000,- PASTI JALAN Five Star Hotels*, Jakarta  | 27 – 28 March 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | 27 – 28 May 2013 | Rp 6.000.000,- Five Star Hotels*, Jakarta  | 03 – 04 July 2013 | Rp 6.000.000,- Five Star Hotels*, […]

COMMUNICATIONS SKILLS FOR CUSTOMER SERVICE – Pasti Jalan
By January 25, 2013 0 Comments Read More →

COMMUNICATIONS SKILLS FOR CUSTOMER SERVICE – Pasti Jalan

COMMUNICATIONS SKILLS FOR CUSTOMER SERVICE  Graha Mustika Ratu, Jakarta | 1 February 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,- – Pasti Jalan Graha Mustika Ratu, Jakarta | 28 August 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,- Graha Mustika Ratu, Jakarta | 29 November 2013 | 09.00 – 17.00 WIB | RP. 1.500.000,- […]

CUSTOMER SERVICE EXCELLENCE – Pasti Jalan
By November 19, 2012 0 Comments Read More →

CUSTOMER SERVICE EXCELLENCE – Pasti Jalan

Customer Service Excellence Hotel Ibis, Jakarta |  05-06 Desember 2012  | Rp 3.400.000,-PASTI JALAN     Materi CUSTOMER SERVICE EXCELLENCE Makna Customer, Service, dan Excellence Moment of the Truth Customer Service Apa Akibat Buruknya Pelayanan Bagaimana Memberikan Service yang Excellence Sikap dan Perilaku Pelayanan Tata Cara berpakaian CUSTOMER SERVICE EXCELLENCE (LANJUTAN) Komunikasi Empati Komunikasi Assertif Teknik Menghadapi Pelanggan […]

Practical Excellent Service Interaction
By November 3, 2012 0 Comments Read More →

Practical Excellent Service Interaction

Practical Excellent Service Interaction Apartemen Batavia | 24 November 2012 | 09.00-17.00 wib | Rp 1.500.000/peserta   Tujuan Pelatihan Di akhir program ini, peserta akan mampu: Memahami pola pikir positif yang berkaitan   dengan pelayanan kepada customer Memahami cara menjalin hubungan  emosional lewat komunikasi yang efektif baik komunikasi verbal maupun non verbal Menunjukkan teknik komunikasi prima […]